Smoking is prohibited on all Good Wheels vehicles.
Exact copay must be paid when boarding. Drivers do not make change. Co-pays are required by the State of Florida. Drivers are to note the name of any TD client who does not pay the co-pay. Reservations will contact all clients indicated as not paying and inform them they must pay or we will not be able to schedule rides.
Eating and drinking are prohibited in all Good Wheels vehicles.
No littering in the vehicles.
No radios, cassette tape or CD players, or sound-generating equipment are to be played aloud aboard the vehicle. Riders must use earphones or headphones when using these types of devices.
All passengers are required to wear seatbelts including shoulder belts for wheelchair clients.
Good Wheels cannot make same-day changes to reservations.
Unscheduled stops are not allowed (for example, stopping at convenience stores for drinks, stopping at pharmacies for prescriptions, etc.). Drivers are only allowed to make stops at destinations listed on their manifests. Due to safety concerns, Good Wheels may modify the exact pick-up or drop-off location.
Violent, disruptive or illegal behavior will not be tolerated. The passengers who are physically or verbally abusive to drivers or other passengers, or are otherwise disruptive, will be subject to disciplinary actions which may lead to suspension of service. If necessary, Good Wheels staff will contact the appropriate law enforcement authorities to have a disruptive individual removed from the vehicle.
Service Animals may ride at no additional charge, but must be properly controlled. Service animals must remain at the owner’s feet or on the owner’s lap. A service animal cannot sit on a vehicle seat or obstruct aisles, doors and steps in order to facilitate safe boarding. Riders are responsible for the behavior and hygiene needs of the service animal. Service can be refused or discontinued if a service animal is seriously disruptive or violent.